Problematic Gaming

RICOPLAY wants to provide you the highest standard in comfort and entertainment playing our slot-machines. Playing should be a pleasant leisure and part of ones recreation. The entertainment aspect has always been the main focus of playing slot-machines!

RICO-PLAY wants under no circumstances support excessive or obsessive gaming.

Here are some rules for responsible gaming:

Slot-Machines serve as entertainment. Never play for other reasons such as dispel from worries or problems.
Set a certain financial limit for gaming.
Get familiar with these kind of slot-machines
Don't miss out on other leisure
Determine how often and for how long to play in advance
Don't play with money you need for other important things
Never play with borrowed money
Use the possibility at RICOPLAY to pause the machines and pause on a regular base.
Do not try to compensate losses with new stakes
Cash-out winnings after a run of luck
Never play under the influence of alcohol or drugs

In case playing becomes a burden

In case you notice that playing is not entertaining to you anymore or you feel you can not quit or you venture more then you planned – these are severe hints of problematic gaming. Please ask yourself the follow questions on a regular base:

Did you ever lose time from work or school due to gambling?
Has gambling ever made your home life unhappy?
Did gambling affect your reputation?
Have you ever felt remorse after gambling?
Did you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?
Did gambling cause a decrease in your ambition or efficiency?
After losing did you feel you must return as soon as possible and win back your losses?
After a win did you have a strong urge to return and win more?
Did you often gamble until your last dollar was gone?
Did you ever borrow to finance your gambling?
Have you ever sold anything to finance gambling?
Were you reluctant to use "gambling money" for normal expenditures?
Did gambling make you careless of the welfare of yourself or your family?
Did you ever gamble longer than you had planned?
Have you ever gambled to escape worry or trouble?
Have you ever committed, or considered committing, an illegal act to finance gambling?
Did gambling cause you to have difficulty in sleeping?
Do arguments, disappointments or frustrations create within you an urge to gamble?
Did you ever have an urge to celebrate any good fortune by a few hours of gambling?
Have you ever considered self destruction or suicide as a result of your gambling?

These 20 questions are provided by gamblers anonymous. In case you answer some of these questions with “yes” it is a hint for compulsive gaming. You should commit to someone.

You can lock your account on personal request. Please contact our support in this concern.

Here you can find help.